把员工培训得足够好,让他们有能力离开;对待他们足够好,让他们不想离开。
成功不在于你赚了多少钱,而在于你对人们生活的影响。
When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.