The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

唯一的绩效标准是零缺陷。

谦逊是农业教给我们的第一课。

成功投资的关键是保持纪律并避免情绪化决策。