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我们不是在经营服务人的咖啡生意,而是在经营提供咖啡的人的事业。
作家必须既是梦想家,又是现实主义者。
想要画成方形或圆形就要遵循圆规和矩尺的法则,那么万事的功效就能显现出来。
In my early professional years I was asking the question: How can I treat, or cure, or change this person? Now I would phrase the question in this way: How can I provide a relationship which this person may use for his own personal growth?