In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.

Sustainability isn't a choice anymore—it's the only way forward for responsible businesses.

They just keep trotting back and forth across the bridge thinking there is something better on the other side. If they'd hang head down at the top of the thing and wait quietly, maybe something good would come along. But no—with men it's rush, rush, rush, every minute. I'm glad I'm a sedentary spider.

There is more beauty than our eyes can bear.