人们总说你不可能取悦所有人。我认为那只是借口。我觉得只要你足够努力，你可以取悦任何人。

我不会花时间高谈阔论那些高概念的东西；我花时间解决工程和制造问题。

Philosophy is the discipline that forces us to confront the questions we would most like to avoid.

I think that when you love someone, you have to be prepared to lose them.

客户忠诚度是通过一致性、质量和对他们需求的真诚承诺赢得的。

Civilization is a stream with banks. The stream is sometimes filled with blood from people killing, stealing, shouting and doing the things historians usually record, while on the banks, unnoticed, people build homes, make love, raise children, sing songs, write poetry and even whittle statues. The story of civilization is the story of what happened on the banks.

生活中最大的幸福是坚信有人爱我们。

成功的企业家必须同时具备理想主义和现实主义。

"The important thing in science is not so much to obtain new facts as to discover new ways of thinking about them."

"Creativity and innovation are at the heart of everything we do. Without them, there is no growth."

I think it's very important to have a feedback loop, where you're constantly thinking about what you've done and how you could be doing it better.

The coal industry is about people, not just profits.