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Customer loyalty is earned through consistency, quality, and a genuine commitment to their needs.
客户忠诚度是通过一致性、质量和对他们需求的真诚承诺赢得的。
 Speech is the shadow of action; action is the manifestation of speech.
Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.
我对我们看事物的方式很感兴趣,这种方式总是在变化。
When someone says "I want a programming language in which I need only say what I wish done," give him a lollipop.
Train people well enough so they can leave, treat them well enough so they don't want to.