我们征服的不是山，而是我们自己。

当陷入困境时，向别人解释你遇到的问题。通常情况下，仅仅是把问题描述出来，就会呈现出一个解决方案。让 "描述问题 "成为你排除故障的一个固定过程。

True competitive advantage comes from doing what others aren't willing to do.

In a way, I've got some bad news, particularly to anybody who's come to Oxford from abroad. There's a real problem with snobbery, because sometimes people from outside the U.K. imagine that snobbery is a distinctively U.K. phenomenon, fixated on country houses and titles. The bad news is that's not true. Snobbery is a global phenomenon; we area global organization, this is a global phenomenon. What is a snob? A snob is anybody who takes a small part of you, and uses that to come to a complete vision of who you are. That is snobbery.