A writer's greatest tool is empathy, the ability to feel with others, to see the world through their eyes.

I have so much admiration for women who are fearless and unapologetic about who they are.

Most people do not listen with the intent to understand; they listen with the intent to reply.

"The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn't think they could learn before, and so in a sense it is all about potential."

可持续发展应成为我们今天每个商业决策的核心。