即便真理没有带来便利，也要恪守它，因为你若企图掩盖真理，会带来更多的麻烦。即使真相并不令人愉快，也一定要做到诚实，因为掩盖真相往往要费更大力气。

顾客永远是对的，我们必须倾听他们的声音。

煤炭的未来取决于经济增长与环境保护之间的平衡。

Let them see that their words can cut you and you'll never be free of the mockery. If they want to give you a name take it, make it your own. Then they can't hurt you with it anymore.

最好的小说让熟悉的变得陌生，让陌生的变得熟悉。