The anointed don't like to talk about painful trade-offs. They like to talk about happy "solutions” that get rid of the whole problem- at least in their imagination.

True innovation often comes from listening to those on the factory floor.

作为一个领导，我有责任确保公司里的每个人都有很棒的机遇，并让他们感受到自己的工作是非常有意义、可以创建更好社会的。