"The act of creation is an act of defiance against the void."

谦逊是智慧的起点，骄傲是愚蠢的终点。

客户的声音是任何企业中最重要声音。

怒气太强盛就会伤害别人，欲念过多则会伤害自己，贪图安逸会伤害性情，忧虑过多就会损害志向。

And when you’re down in the hole， when that moment comes， it’s really okay to feel bad for a little while. Give yourself time to mourn what you think you may have lost but then here’s the key， learn from every mistake because every experience， encounter， and particularly your mistakes are there to teach you and force you into being more who you are. And then figure out what is the next right move.