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The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
The most successful buildings are those that evolve over time to meet changing needs.
The best investments are often the ones that are the most unpopular.
我不在乎是否合群。
自然万物发展变化的规律是:发展到尽头,就会走向反面;发展到极盛之后,就会趋于衰落。
Change is hard, but it is necessary for progress.