我明白你不可能同时拥有一切并做所有事情。

质量不是一种行为，而是一种习惯。

骄矜自大，独断专行，招祸之源。

The self grows through dialogue with others and with the world.

The problem of quality management is not what people don't know about it. The problem is what they think they do know.

如果我们说不同的语言，我们将感知到稍微不同的世界。