And I hope you will come back here to Harvard 30 years from now and reflect on what you have done with your talent and your energy. I hope you will judge yourselves not on your professional accomplishments alone, but also on how well you have addressed the world's deepest inequities…on how well you treated people a world away who have nothing in common with you but their humanity.
我们把客户视为受邀参加派对的客人,而我们是主人。我们的工作是每天让客户体验的每一个重要方面都变得更好一点。
关键是设定现实的客户期望,然后不仅要满足它们,还要超越它们——最好是以意想不到和有益的方式。
"Collaboration is the essence of filmmaking. Without it, you have nothing."