Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.
We need less spectacle and more substance in contemporary art.
True progress happens when we listen to both scientists and farmers.
金融体系的韧性不在于没有冲击,而在于吸收冲击并从冲击中恢复的能力。
如果你花超过13分钟分析经济和市场预测,你就浪费了10分钟。
顾客忠诚是赢得的,不是买来的。