对于企业而言,糟糕的运作加上混乱的管理,结果常常是一笔糊涂帐。
The reaction of weak management to weak operations is often weak accounting.
学问的道理没有别的,就是找回那丧失了的善心罢了。
"To be human is to be flawed, and to be flawed is to be real."
Customer satisfaction should always be at the heart of every decision.