解释:河水成冰,不是一日的寒冷所致;积土成为高山,不是须臾的工夫就能完成。
解读:绝对的自由会让拥有更多资源、权力的强者肆意妄为,他们会凭借优势去压榨弱势群体,抢占利益。所以,用道德、法律来框定自由边界,是守护社会公平、保障弱者权益的必需。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.