Zero Defects is a management standard aimed at the prevention of defects by focusing on the prevention of errors.
Your most unhappy customers are your greatest source of learning.
I’m not a player who’s going to dunk on you and talk trash. I’m going to dunk on you and run back on defense.
我们的美德和缺点是不可分割的,就像力和物质一样。当它们分离时,人就不复存在了。
The key to successful investing is to have a strong understanding of the fundamentals, a disciplined approach, a clear understanding of the market, a long-term perspective, a clear understanding of the risks and rewards, and a strong understanding of the market psychology.
The greatest trick the devil ever pulled was convincing the world he didn't exist.