领导力不是发号施令，而是激励他人成就卓越。

I am interested in the beauty of the ordinary.

I'm not a person who likes to be typical.

On marketing: "In the old world， you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world， that inverts."

The world is full of signs and wonders that come, and go, and if you are lucky you might catch the tail of one.