领导力是关于用勇气和同理心做出艰难的决定，即使这些决定不受欢迎。

A miracle:an event described by those to whom it was told by men who did not see it.

I always try to be grateful for every opportunity.

The quality of an organization is determined by the quality of its services.

写作是一种不被中断的说话方式。