市场的变化永远比计划快，企业要有快速应变的能力。

I was a truck driver in LA, going to City College, and I tried to sign up for a class in ceramics, but it was full. So I signed up for architecture. It was an accident.

"A poet is someone who spends years patiently trying to discover the second being inside him."

艺术家必须是真理的追寻者。

The first step in quality improvement is to understand what the customer really wants.