Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

拉丁美洲是乌托邦与怀旧的大陆。

Love is the only thing that can fill the eternal emptiness of the human heart.

The world is a place of the living, and the dead have no place in it. The dead are nothing. They are not even a memory. They are forgotten.

The future belongs to those who can adapt and evolve.

我们对现实的感知是由我们的期望和过去的经验塑造的。