To solve a problem, one must first understand its nature and then find the right tools to tackle it.
The voice is a gift, but it's also something you have to work on every day.
We must listen to our customers—they are the reason we exist.
虽然许多人包括华尔街人士,都密切注意巴菲特的一举一动,但他自己却谦逊地说
爱是唯一能将敌人转化为朋友的力量。
In my early professional years I was asking the question: How can I treat, or cure, or change this person? Now I would phrase the question in this way: How can I provide a relationship which this person may use for his own personal growth?