The best leaders are the ones who listen more than they speak.

跟一个人相处了两个星期，不可能就此了解他究竟是怎样一个人。不过，要是我们不去尝试尝试，别人可少不了要尝试的。

We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful:Put the customer first. Invent. And be patient.

有效市场理论在不严重低效的市场中是正确的，但我们寻找的是短期、微小的异常现象。