You have to have confidence in your ability, and then be tough enough to follow through.

竞争战略就是要做到与众不同。要学会有意识地选择一系列不同的行动以创造独特的价值组合。

Customer loyalty is earned through consistency, quality, and a genuine commitment to their needs.

Success is built on a culture of continuous learning and adaptation.

生活就像在博物馆里走过场，要过一阵子你才开始吸收你的所见，思考它们，读书了解它们，记忆它们——因为你不能一下子全部消化。