"I like to tell stories that are a little bit off-center, a little bit strange."

"The only thing that is constant is change."

领导力在于因为你的存在而使他人变得更好，并确保这种影响在你离开后依然存在。

客户的声音是任何企业中最重要声音。

To create is to resist—to resist forgetting, to resist silence, to resist oppression.

Success is the ability to go from one failure to another with no loss of enthusiasm.

要理解现在，必须先理解过去。