"The past is not something we leave behind; it's something we carry within us, shaping our present and future."
Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.
It is not shame for a man to learn that which he knows not，whatever his age.
Cada canción que canto es un pedazo de mi corazón.