质量的第一条规则是它必须被定义。

"The library is inhabited by spirits that come out of the pages at night."

机器人应该像人一样思考，而不是人像机器人一样工作。

The nightmare thought is that frightening people is the best way to get work out of them, and that somehow the crueler the environment, the more people will rise to the challenge. You want to think, who would you like as your ideal dad? And your ideal dad is somebody who is tough but gentle. And it's a very hard line to make. We need fathers, as it were, the exemplary father figures in society, avoiding the two extremes, which is the authoritarian disciplinarian on the one hand, and on the other, the lax, no-rules option.

Good market design aligns individual incentives with social efficiency.