品牌只是一种认知,而认知最终会与现实相符。
心灵就是一切。你想什么,就会成为什么。
问题在于,在许多大公司,流程取代了思考。你被鼓励表现得像复杂机器中的一个小齿轮。
The question isn't, 'What do we want to know about people?', It's, 'What do people want to tell about themselves?'
Customer trust is hard to earn and easy to lose; never take it for granted.
The past is always tense, the future perfect.
Sustainability isn't a choice—it's our responsibility to future generations.