The most innovative ideas often come from listening to those closest to the customer.

创新不是闭门造车，而是开放协作。

I wanted to find out exactly who was in charge, whether it was God Himself or whether it was scientists in the laboratory.

我们都带着某种与生俱来的罪恶感出生。

In business, as in life, you don't get what you deserve, you get what you negotiate.