The changes we dread most may contain our salvation.

技术是答案，但问题是什么？

You don't lead by hitting people over the head—that's assault， not leadership.

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.

我们对儿童所做的一切，都会开花结果，不仅影响他一生，也决定他一生。