Chance is a word void of sense; nothing can exist without a cause.
释义：舌是造成利益或祸害的根本，口是福气祸事之门。
Quality is free. It's not a gift, but it's free. What costs money are the unquality things -- all the actions that involve not doing jobs right the first time.
You can't go back and change the beginning, but you can start where you are and change the ending.
当你倾听最接近问题的人时，才能做出最佳决策。
The core competitiveness of an enterprise is culture, not products.