It's not the customer's job to know what they want.
顾客并不知道自己想要什么。
Innovation is not just about creating new products; it's about rethinking how we do everything.
认知偏见会显著影响我们的判断和决策,而我们往往意识不到这一点。
心灵是一个使生活成为可能的系统。