你最不满意的顾客是你最大的学习来源。
Your most unhappy customers are your greatest source of learning.
真正的魔力在于从日常中看见非凡的能力。
The best way to predict the future is to create it.
只要能躺在你身边,再好的卧室也不能让我离开。
人们要求言论自由作为他们很少使用的思想自由的补偿。
——在逆境中始终百折不挠,1913年
Leadership is about making tough decisions today that will define tomorrow's opportunities.
The best way to predict the future is to create it.