Never underestimate the power of preparation—whether in negotiations, operations, or crisis management.
永远不要低估准备的力量——无论是在谈判、运营还是危机管理中。
The only limit to our realization of tomorrow is our doubts of today.
Pain is not always physical; sometimes the deepest wounds are the ones we cannot see.
"The mind is not a structure but a process."
The story is not in the plot; the plot is what happens, the story is what it means.
"The true New Yorker secretly believes that people living anywhere else have to be, in some sense, kidding."
To be human is to be in conflict with oneself.
