Never underestimate the power of preparation—whether in negotiations, operations, or crisis management.
永远不要低估准备的力量——无论是在谈判、运营还是危机管理中。
在计算中,将显而易见的东西变成有用的是“挫折”一词的活泼定义。
Let’s face it, a nice creamy chocolate cake does a lot for a lot of people; it does for me.  
Innovation distinguishes between a leader and a follower.