Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.
领导力在于让他人因为你的存在而变得更好,并确保这种影响在你离开后依然持续。
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
我不觉得有义务相信,那位赋予我们感官、理性和智力的上帝,会希望我们放弃使用它们。