The most successful organizations are those that create value for all stakeholders—customers, employees, shareholders, and communities.
最成功的组织是为所有利益相关者创造价值的组织——客户、员工、股东和社区。
Customer satisfaction begins with understanding their unspoken needs and exceeding their expectations.
当一个人做出彻底的蠢事,那通常是出于最高尚的动机。
To do great things is difficult,but to command great things is more difficult.