Customer satisfaction is the ultimate measure of a company’s success.
客户满意度是衡量公司成功的最终标准。
One never notices what has been done; one can only see what remains to be done.
科学是关于提出正确的问题并坚持不懈地寻找答案。
Don't walk behind me; I may not lead. Don't walk in front of me; I may not follow. Just walk beside me and be my friend.
Humans are allergic to change. They love to say, 'We've always done it this way.' I try to fight that. That's why I have a clock on my wall that runs counter-clockwise.
"Every play is a funeral for something lost."