一个公司的品牌就像一个人的声誉。你通过努力做好困难的事情来赢得声誉。
A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.
"You have to believe in yourself, even when others don't."
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
生活是一份礼物,它赋予我们特权、机会和责任,通过变得更多来回报一些东西。