The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.

我不是一个放弃自己声音的人。

无力感会腐化。绝对的无力感会绝对地腐化。

The gender gap in economics is not just about numbers; it’s about whose stories get told.

Success comes when you focus on long-term value rather than short-term gains.

The true measure of agricultural success is not yield alone, but the health of the ecosystem that produces it.

这是我的一个秘密，再简单不过的秘密：一个人只有用心去看，才能看到真实。事情的真相只用眼睛是看不见的。