In this trifling affair， that misunderstandings and neglect occasion more mischief in the world than even malice and wickedness. At all events， the two latter are of less frequent occurrence.

Success is measured not just in profits, but in positive impact.

表演不是要成为不同的人。它是在明显不同的事物中找到相似之处，然后在那里找到自己。

作为一个公司的目标是拥有不仅是最好的，而且是传奇的客户服务。