领导力就是赋予他人力量，让他们实现自己认为不可能的事情。

A building must be true to itself.

智者云：“话说出口之前，请三省自问。第一层自问，“信息是否为真？”，第二层自问：“有必要说么？”第三层自问：“是出于善意的么？”

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.

每一笔都是塑造永恒的决定。