客户体验是银行竞争力的核心。

一个设计良好的系统是能够随着时间的推移而发展，而不需要大量的返工。

你唯一的限制就是你相信的限制。

Remembering that I'll be dead soon is the most important tool I've ever encountered to help me make the big choices in life. Because almost everything - all external expectations, all pride, all fear of embarrassment or failure - these things just fall away in the face of death, leaving only what is truly important.

质量不是概念；它是一种现实。