The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.

Gravitational waves are a new way of observing the universe, allowing us to hear the cosmos.

我们不是朋克乐队，我们不是流行乐队，我们是U2。

A company's greatest asset is its people.

我们都是陌生人，甚至对自己来说也是。