预测未来的最好方法就是去创造它。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
世界上充满了神奇的事物,它们耐心地等待我们的感官变得更加敏锐。
I believe in the power of storytelling. It's how we make sense of the world.