You can obsess about serving your customers/audience/clients, or you can obsess about beating the competition. Both work, but of the two, obsessing about your customers will take you further.
Our cognitive biases are not just errors in judgment; they are windows into the evolutionary adaptations of the human brain.
The only way to do great work is to love what you do.
The most damaging phrase in the language is: 'We've always done it this way.'
一本好书是一个永远不会让你失望的朋友。