Never underestimate the power of preparation—whether in negotiations, operations, or crisis management.

You don't lead by hitting people over the head—that's assault， not leadership.

悲观主义者的决定性特征是，他们倾向于相信坏事会持续很长时间，会破坏他们所做的一切，并且是他们自己的错。

写作是一种转变的行为。

做你自己，没有人比你更好。