There is no such thing as a quality problem. There are only problems of people not doing what they are supposed to do.

现代科学管理中最突出的单一要素是任务理念。每个工人的工作都由管理层至少提前一天完全计划好，并且在大多数情况下，每个人都会收到完整的书面指示，详细描述他要完成的任务。

最好的艺术总是处于品味的边缘。

The theatre is a place where one has time for the problems of people to whom one would show the door if they came to one's office for a job.