The best way to predict the future is to create it.
预测未来的最好方法就是创造未来。
质量改进的第一步是了解客户真正想要的是什么。
The very shaping of history now outpaces the ability of men to orient themselves in accordance with cherished values. And which values? Even when they do not panic, men often sense that older ways of feeling and thinking have collapsed and that newer beginnings are ambiguous to the point of moral stasis.
The truth is rarely pure and never simple.
在建构伟大事物的过程里，构想是最不重要的成分，它必须是对的构想并有好的品味，但执行与完成才是关键。
"If you want to be the best, you have to beat the best."
Conflict is the gadfly of thought. It stirs us to observation and memory. It instigates to invention. It shocks us out of sheeplike passivity, and sets us at noting and contriving.