最好的创新方式是从客户开始。
我练习得越多,我就越幸运。
When someone is nasty, rude, hateful, or mean with you, pretend they have a disease. That makes it easier to have empathy toward them which can soften the conflict.
设定目标的用意不在于非得达成,而在于有个明确方向。
Success is not final, failure is not fatal: It is the courage to continue that counts.